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Paper VS Digital: Which works best for small businesses

October 20, 2025 by Jeremy Lindy

Within this digital age it may be difficult to remember that paper processes still exist. In some cases, paper processes are more reliable however digital processes give you shortcuts and time saving solutions and formulas. 

When it comes to running a small business, everything will be new, and budget may not be there to invest in digital processes. Which is why paper ones are still relevant and still circulating. From simple grid designed paper with manual entries to Pre-printed W-2 forms, there is a reason why paper processes were the way of working for so long. 

The Benefits of Digital processes in Businesses 

The advantages of using digital processes within your business start with the simple answer of it will be more time and cost effective. This is down to the coding of digital processes that fill in all the time-consuming elements for you. Not only that but digital processes are constantly being upgraded which means a process that works can always be improved further. 

From Enhanced security features and the ability to create instant reports, you know that your work is done with very little human error involved. From the small error of an incorrectly read and written number to the wrong calculation on the report they can cause huge problems but are less likely on a digital format as they may be set up to point out errors and anomalies.

The benefits of Paper processes within a business

 There is a simplicity in paper processes. There requires minimal training, do not require electricity or internet and are reliable when digital processes go down. Rather than needing endless digital backups, paper processes just need secure storage locations. Ones that are protected by fire and water damage. With transferable paper it can be easy to create two copies at once of your businesses most important paperwork. 

Original paper copies of paper documents are always the number one trusted document, especially when it comes down to being recognized by law. Can be used in court If you ever need to provide evidence and there is less chance of someone tampering with it.  Especially in cases where you look into secure paper documents that are printed in a manner so that they cannot be copied or fraudulently edited. 

Which works best?

When it comes down to which works best, it does depend on your type of business and how you run it. For smaller startups, you may want to stick to paper processes, so you get the full understanding of how your business runs and how the finances are managed. For larger businesses, you may want to look into digital and paper processes. Digital for sorting worksheets out and half done on paper copies, so that they are manually done and secure for legal reasons. 

If you have an eye for detail, keep good records and have a space for filing, paper may be the way for you. It would be wise if you are in an area that experiences a lot of power outages and dodgy internet reception. Makes your business more reliable that way which will be noticed by customers and workers. 

Overall, it does depend on your business. This article can not tell you the definite answer to which works well and will work best for your specific business processes. It will however make you ask yourself some questions. Will I need something reliable to beat digital blackouts? Will I work best with everything in a written format. Can my business afford the digital software’s needed for digital processes? It is worth noting that you can plan for these things through. 

You can go from paper to digital and include only those processes that work with how you work. The only way you know it will work for you is if you try it out. There may be some trial periods that you can try out first to see if the digital programmes will be worth it. 

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October 20, 2025 /Jeremy Lindy
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